Service Cancellation Policy
Learn about Rankoptim’s Service Cancellation Policy. Find out how to request a cancellation, refund eligibility, and the conditions for terminating ongoing or subscription-based services.
Service Cancellation Policy
Last Updated: 01/09/2024
At Rankoptim, we value transparency and aim to provide the best possible service to our clients. However, we understand that there may be times when you need to cancel a service. This Service Cancellation Policy explains the terms and conditions for canceling our services.
1. Cancellation Eligibility
- Requesting Cancellation: If you need to cancel a service, you must notify us in writing via email at contact@rankoptim.com or WhatsApp at +91-786-295-9207. Please include details of the service and reason for cancellation.
- Cancellation Timeframe: Cancellations must be requested within 24 hours of the initial service purchase to qualify for a full refund. After 24 hours, cancellations may still be requested, but refunds may be subject to deductions based on the amount of work already completed.
2. Cancellation of Ongoing Services
- For Ongoing Projects: If the service is part of an ongoing project (e.g., digital marketing, SEO, web development), and the cancellation is requested after 24 hours of purchase, we may charge a fee proportional to the work completed at the time of cancellation.
- Subscription-Based Services: If you are subscribed to a recurring service (e.g., monthly SEO services or other subscription-based offerings), you may cancel at any time. However, the cancellation will take effect at the end of the current billing cycle, and no refunds will be provided for partially used services.
3. Refund Policy for Cancellations
- Full Refund Eligibility: A full refund is only available for cancellations requested within 24 hours of the initial payment, provided no work has commenced on the project.
- Partial Refund: If the cancellation is requested after work has begun, you may be eligible for a partial refund, calculated based on the amount of work completed.
- Non-Refundable Services: Some services may be marked as non-refundable, such as consultation fees, completed design work, or digital product delivery. These services will be clearly marked as non-refundable before you make a purchase.
4. Changes and Updates
RankOptim reserves the right to modify or update this Service Cancellation Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.
5. Contact Information
If you have any questions or need assistance with canceling a service, please reach out to us:
- Email: contact@rankoptim.com
- WhatsApp: +91-786-295-9207